I need help using a Hotspot

Can you help me use a Library Hotspot?

What should I do if I lost the pre-paid return envelope for the hotspot?

Answer

YES, the P.I.T. Library is happy to help you use our T-Mobile hotspots. Please review the attached file, "Library Hotspot Instructions" or review the full T-Mobile Franklin Hotspot User Manual online @ https://pit.libguides.com/ld.php?content_id=61090335.

You may also contact T-Mobile's online support for hotspot help @ https://www.t-mobile.com/support/devices/device-troubleshooting/mobile-hotspot-troubleshooting.

Lost the pre-paid return envelope? No problem, please email Patrick Lyons in the Library at patrick.lyons@pit.edu and we will email or mail you a replacement. 

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  • Last Updated Nov 08, 2022
  • Views 73
  • Answered By Patrick Lyons

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